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Terms of Use

Last updated: January 2025

1. Introduction

By using the Sanal Terapi application ("App"), you agree to these Terms of Use ("Terms"). Please read these terms carefully. If you do not agree to these terms, please do not use the App.

2. Service Description

Sanal Terapi is a mobile application that provides AI-powered mental health support and guidance. The App provides the following services:

3. Medical Disclaimer

⚠️ IMPORTANT:

This app provides AI-powered support and guidance, but it is not a substitute for professional medical advice, diagnosis, or treatment. The App is not a licensed healthcare provider, psychologist, or therapist.

Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read or experienced in this app.

In case of emergency, call 911 immediately.

4. User Accounts

4.1. Account Creation

To use the App, you must create an account. When creating an account, you must:

4.2. Account Deletion

You may delete your account at any time. Account deletion is irreversible and all your data will be permanently deleted.

5. Subscriptions and Payments

5.1. Premium Subscription

The App offers a monthly auto-renewable Premium subscription:

5.2. Cancellation and Refunds

You may cancel your subscription at any time. Cancellation is processed through your App Store account. When you cancel, you will continue to have access to Premium features until the end of your current subscription period.

Refund requests are subject to App Store's refund policy. Generally, you can request a refund within 14 days of the purchase date.

6. User Conduct

When using the App, you must not:

7. Intellectual Property

The App and all its content (texts, graphics, logos, software, etc.) are owned by Sanal Terapi and are protected by copyright and other intellectual property laws.

8. Privacy

For information about how your data is collected, used, and protected, please review our Privacy Policy.

9. Service Changes and Termination

Sanal Terapi reserves the right to modify, suspend, or terminate the App at any time. In such cases, advance notice will be provided.

10. Limitation of Liability

The App is provided "as is." Sanal Terapi does not guarantee that the App will be uninterrupted, error-free, or secure. We are not liable for any damages arising from the use of the App.

11. Changes to Terms

These Terms of Use may be updated from time to time. When significant changes are made, we will send a notification within the App. The current version of the Terms will always be published on this page.

12. Applicable Law

These Terms of Use are governed by the laws of the Republic of Turkey. In case of any dispute, Turkish courts shall have jurisdiction.

13. Contact

For questions about these Terms of Use:

Email: legal@sanalterapi.com.tr
Web: sanalterapi.com.tr